ipfs.com| Payment FAQ

ACH Payments are posted to accounts daily at 6am, 3pm, 4pm and 5pm CST.

1. Search for the account and choose Pay Now from the Online Payment Column.
2. When entering a new bank account to choose the " ⚪Insured's Bank Account Information" account if you are paying with an insured account. Designating an insured account prevents it from being saved to your agency payment account list.

• The "is Proxy" column should say "Yes"

Download the Provider Pays Online Quick Guide for detailed assistance.

The revoke button is used to cancel an existing payment and is available on the payment receipt until the payment is posted to the account.

1. Select pay now and the pending payment button to display available receipts. 
2. Select the receipt number to print/email a receipt and if eligible, revoke a payment.

 Click to launch inline guidance to revoke a payment submitted that has not been processed. 

An originating ID can also be known as a Company ID or ACH ID. This number identifies the institution attempting to withdraw money from you bank account. By adding the IPFS numbers to their approved list with their bank accounts, insureds that have recurring payments, or AutoPay, with IPFS will not miss an installment.

A payment block, also known as an ACH debit block, is a fraud management tool that allows individuals to protect their bank account from unauthorized debits. This is a service that companies and individuals must opt-into.

AndDone, LLC is IPFS’s wholly owned payments company that was started by IPFS to facilitate payment services for IPFS
premium financing to enhance client service and deliver best-in-class payment solutions for the insurance industry.